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Harrods – мережа супермаркетів - Реферат

on offer include clothing for every sort of customer (women, men, children, and infants), electronics, jewellery, sporting gear, bridal trousseau, pet accessories, toys, food and drink, health and beauty items, packaged gifts, stationery, housewares, home appliances, furniture, and much more.
Harrods at Christmas
A representative sample of store services includes 28 restaurants, serving everything from high tea to tapas to pub food to haute cuisine; a personal shopping-assistance programme known as "By Appointment"; a watch repair service; a tailor; a dispensing pharmacy; a beauty spa and salon; a barbers shop; Harrods Financial Services; Harrods Bank; private events planning and catering; food delivery; a wine steward; bespoke "picnic" hampers and gift boxes; bespoke cakes; and bespoke fragrance formulations.
Up to 300,000 customers visit the store on peak days, comprising the highest proportion of customers from non-English speaking countries of any department store in London. More than five thousand staff from over fifty different countries work at Harrods. A fleet of fifty delivery vehicles make up to 225,000 deliveries every year. Approximately 11,500 energy-efficient light bulbs turn Harrods into a beacon of light each night, 300 of which are replaced every day.
There are also a number of concessions opposite the main store on Brompton Road in 'Harrods 102' such as Turnbull & Asser, HMV, Waterstones, Krispy Kreme and David Clulow Opticians.
Sale of Fur
Harrods and Mohamed Al-Fayed have been criticised for selling real animal fur with regular protests organised outside Harrods[9].Harrods is the only department store in the UK to still sell real fur.[10]
Royal warrants
The opulent Egyptian-style clothing department at Harrods, London. Many places in the store's interior have an Ancient Egyptian theme, to reflect the owner's heritage. Al Fayed has had the decor listed so it can never be removed or altered with.
Harrods was the holder of royal warrants from:
" Queen Elizabeth II for Provisions and Household Goods
" The Duke of Edinburgh as Outfitters
" The Prince of Wales as Outfitters and Saddlers
" The Queen Mother, now deceased, for China and Glass
Harrods had held The Duke of Edinburgh's warrant since 1956, but it was rescinded by Prince Philip on 21 December 2001 because of a "significant decline in the trading relationship" between the duke and the store.
Al-Fayed then pre-emptively removed all the royal coats of arms that had been prominently displayed by the business, even though other warrants were yet to expire or be withdrawn. None of the royal grantors of warrants had spent any money at Harrods since 1997, the year Diana, Princess of Wales, died.
Egyptian Cobra
On 10 September, 2007, Harrods hired a live Egyptian cobra to protect the shoe counter, guarding a ?62,000 (?84,880) pair of haute couture ruby-sapphire-and diamond-encrusted sandals launched by designer Rene Caovilla.[11]
The first of two memorials to Diana, Princess of Wales, and Dodi Al-Fayed in Harrods.
"Innocent Victims", the second of two memorials in Harrods.
Since the deaths of Diana, Princess of Wales, and Dodi Al-Fayed, Mohamed Al-Fayed's son, two memorials commissioned by Al-Fayed have been erected inside Harrods to the couple. The first, unveiled on April 12, 1998, consists of photographs of the two behind a pyramid-shaped display that holds a wine glass still smudged with lipstick from Diana's last dinner as well as what is described as an engagement ring Dodi purchased the day before they died.[12]
The second memorial, unveiled in 2005 and located by the Egyptian escalator at door three is titled "Innocent Victims", is a bronze statue of the two dancing on a beach beneath the wings of an albatross. The albatross is a bird that is said to symbolise the "Holy Spirit".[13] The sculpture was created by 80 year old Bill Mitchell who is a close friend of Al-Fayed and has been the artistic design advisor to Harrods for 40 years.
Mr Al Fayed said he wanted to keep the pair's "spirit alive" through the statue.[14]
Further reading
" Chris Bennett and Colin Cameron (2000-02-07). Behind the Scenes at Harrods. Andre Deutsch. ISBN 0-233-99617-6.
" Tim Dale (November 1986). Harrods: The Store and the Legend. Pan. ISBN 0-330-29800-3.
1. ^ [1] www.harrods.com (history)
2. ^ [2] www.harrods.com (history)
3. ^ [3] Harrods history (escalator)
4. ^ Trevor Square Area - The Estate since 1909 | British History Online
5. ^ [4] www.manchestereveningnews.co.uk
6. ^ [5] www.harrods.com (Press release)
7. ^ [6] www.out-law.com
8. ^ [7] news.scotsman.com
9. ^ Harrods fur protests
10. ^ The Coalition to Abolish the Fur Trade
11. ^ London's Harrods hires cobra to guard ?62,000 shoes
12. ^ Rick Steves, Getting Up To Snuff In London, /www.ricksteves.com.
13. ^ Harrods unveils Diana, Dodi statue, CNN.com, September 1, 2005.
14. ^ Diana bronze unveiled at Harrods BBC 1 September 2005
" Guinness World Records 2007, published by Guinness (August 8, 2006), ISBN 978-1904994121